Privacy Policy


If the Website offers a tool or service which allows us to access or use any profile or other information about you that you have provided to Facebook, Twitter or another third party website (each a "Social Media Website") and you decide to use such a tool or service, you acknowledge and agree that:

1). The information or content that are a part of your Social Media Website profile, which you have designated as "public" (or a similar designation) (with such information or content and referred to herein as "Social Media Content") may be accessed and used by us in connection with the Website.

2). The Social Media Content will be considered "user generated content" under these Terms and both you and we shall have the same rights and responsibilities as you and we have with respect to user generated content under these Terms.

3). In the event that the Social Media Content was for any reason misclassified with a public or similar designation or is otherwise inaccurate or to which you do not agree with for any reason, you agree to work with the Social Media Website to make any changes or resolve any disputes and acknowledge that we will not be able to provide you with recourse.

4). The operation of your profile and account with and on the Social Media Website shall continue to be governed by the terms, conditions, and privacy policy of such Social Media Website.


If any user contributed content created by members or users is translated for display on any Website or any website of any affiliate of Stayon Holidays, the member or user is solely responsible for the review and accuracy of such translation. Unless we specify otherwise to the user or member, any translation services are offered by us free of charge. Maps provided on the Website that are provided by Google are subject to the Google Maps terms and conditions located at:


We respect the intellectual property rights of others, and Stayon Holidays does not permit, condone, or tolerate the posting of any content on the Website that infringes any person's copyright. Stayon Holidays will terminate, in appropriate circumstances, a member or traveler who is the source of repeat infringements of copyright. Should you become aware of or suspect any copyright infringement on this Website, please refer to our procedures for Notification of Copyright Infringement.


From time to time, users submit to us ideas or suggestions pertaining to our business, such as ideas for new or improved products or technologies, website or tool enhancements, processes, materials, marketing plans or new product names. We are under no obligation to review or consider them. If you choose to submit any ideas, original creative artwork, suggestions or other works ("submissions") in any form to us, then regardless of what you say, write or provide to us in connection with your submissions, the following terms shall apply. The sole purpose of this policy is to avoid potential misunderstandings or disputes in the event that any part of our business, such as our products, websites, technologies or marketing strategies, seem similar to any of your submissions. If you provide any submissions to us, you agree that:

1. Your submission and its contents will automatically become the property of Stayon Holidays, without any compensation to you.

2. Stayon Holidays may use or redistribute any such submission and its contents for any purpose and in any way.

3. There is no obligation for Stayon Holidays to review any submission.

4. There is no obligation to keep any submission confidential.


We welcome your feedback regarding many areas of our business. If you want to send us your feedback, we simply request that you send it to us using the links under "General - Contact Us" below or you can choose from the many other listed areas for your feedback. Please provide only specific feedback on our websites and services. Keep in mind that we assume no obligation to keep any feedback you provide confidential and we reserve the right to use or disclose such information in any manner. To provide feedback, you can contact us as provided under "Contact Us" below.


This Website may contain links and pointers to other Internet websites, resources, and sponsors of the Website. Links to and from the Website to other third-party websites, maintained by third parties, do not constitute an endorsement by us of any third parties, the third-party websites or the contents thereof. We may also provide tools to allow interaction between the Website and a third party website, such as a Social Media Website. We are not responsible in any way for such third-party websites or resources and your use of such websites and resources will not be governed by these Terms.


In no event will Stayon Holidays, subsidiaries, affiliates, officers, directors, consultants, agents and/or employees (collectively, the " Stayon Holidays company"), or any third party provider of a service or tool offered on any website of a member of the Stayon Holidays Company (each a "third party provider"), be liable for any lost profits or any indirect, consequential, special, incidental, or punitive damages arising out of, based on, or resulting from

a. Our website.

b. These terms.

c. Any breach of these terms by you or a third party.

d. Use of the website, tools or services we provide related to the business we operate on the website by you or any third party.

e. Any user contributed content.

f. Interaction between our website and any third party website, including without limitation a social media website, facilitated by a tool or service on our website.

g. Any actual or attempted communication or transaction between users, in each case, even if we have been advised of the possibility of such damages. These limitations and exclusions apply without regard to whether the damages arise from

1. Breach of contract.

2. Breach of warranty.

3. Strict liability.

4. Tort.

5. Negligence.

6. Any other cause of action, to the maximum extent such exclusion and limitations are not prohibited by applicable law.

If you are dissatisfied with the website, you do not agree with any part of the terms, or have any other dispute or claim with or against us or another user of the website with respect to these terms or the website, and then your sole and exclusive remedy against us is to discontinue using the website.In all events, our liability, and the liability of any member of the Stayon Holidays company, to you or any third party in any circumstance arising out of or in connection with the website is limited to the greater of

(a) the amount of fees you pay to us in the twelve months prior to the action giving rise to liability or

(b) $100.00 in the aggregate for all claims.

The website, including all content, software, functions, materials and information made available on or accessed through the website, is provided "as is." to the fullest extent permissible by law, we make no representations or warranties of any kind whatsoever for the content on the website or the materials, information and functions made accessible by the software used on or accessed through the website, for any products or services or hypertext links to third parties or for any breach of security associated with the transmission of sensitive information through the website or any linked website, even if we become aware of any such breaches.

Further, we expressly disclaim any express or implied warranties, including, without limitation, non-infringement, merchantability, fitness for a particular purpose or accuracy. We do not warrant that the functions contained in the website or any materials or content contained therein will be uninterrupted or error free, that defects will be corrected, or that the website or the server that makes it available is free of viruses or other harmful components. You acknowledge and agree that any transmission to and from this website is not confidential and your communications or user contributed content may be read or intercepted by others. You further acknowledge and agree that by submitting communications or user contributed content to us and by posting information on the website, including property listings, no confidential, fiduciary, and contractually implied or other relationship is created between you and us other than pursuant to these terms. You acknowledge and agree that you will not hold or seek to hold us or any third party provider responsible for the content provided by any user, including, without limitation, any translation thereof, and you further acknowledge and agree that we are not a party to any rental transaction or other transaction between users of the website. We have no control over and do not guarantee (other than pursuant to any guarantee the may be offered on the website) the safety of any transaction, rental property or the truth or accuracy of any listing or other content provided on the website. You further acknowledge that by displaying information or property listings in particular destinations, we do not represent or warrant that travel to such destinations is without risk and are not liable for damages with respect to travel to any destination.


In the event that you have a dispute with one or more other users of the website (including, without limitation, any dispute between users regarding any transaction or user contributed content) or any third party website that may be linked to or from or otherwise interact with the website,including without limitation any social media website, you hereby agree to release, remise and forever discharge each member of the Stayon Holidays Company, each of their respective agents, directors, officers, employees, and all other related persons or entities from any and all manner of rights, claims, complaints, demands, causes of action, proceedings, liabilities, obligations, legal fees, costs, and disbursements of any nature whatsoever, whether known or unknown, which now or hereafter arise from, relate to, or are connected with such dispute and/or your use of the website.

You hereby agree to indemnify, defend and hold each member of the Stayon Holidays Company (collectively, the "indemnified parties") harmless from and against any and all liability and costs incurred by the indemnified parties in connection with any claim arising out of your use of the website or otherwise relating to the business we conduct on the website (including, without limitation, any potential or actual communication, transaction or dispute between you and any other user or third party), any content posted by you or on your behalf or posted by other users of your account to the website, any use of any tool or service provided by a third party provider, any use of a tool or service offered by us that interacts with a third party website, including without limitation any social media website or any breach by you of these terms or the representations, warranties and covenants made by you herein, including without limitation, attorneys' fees and costs.You shall cooperate as fully as reasonably required in the defence of any claim. We reserve the right, at our own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you and you shall not in any event settle any matter without our written consent.


We do not provide liability insurance protection for owners, property managers, or travelers; regardless of whether a user obtains insurance coverage through one of our partners,users are solely responsible for obtaining insurance coverage sufficient to protect their properties and guests or their trip, as applicable. Members agree that they have or will obtain the appropriate insurance coverage sufficient to cover the rental of the properties they list on the Website prior to the arrival of their first traveler and will maintain adequate insurance coverage through the departure date of any traveler they have obtained via one of our Websites.Further, Members agree to provide us with copies of relevant proof of coverage upon request.


Our relationship is that of independent contractors, and no agency, partnership, joint venture, employee-employer or franchiser-franchisee relations is intended or created by these Terms or your use of the Website.


We may change, suspend or discontinue any aspect of the Website at any time, including the availability of any Website features, database, or content.We may also impose limits on certain features or services or restrict your access to parts or the entire Website without notice or liability. This version of the Terms became effective on the date set forth above and this version amends the version effective prior to such date.

We reserve the right, in our sole discretion, to amend these Terms, in whole or in part, at any time, with or without your consent and you acknowledge and agree that your consent to any such amendment is not required in the event the proposed amendment is clerical and/or non-substantive in nature.

Notification of any amendment will be posted on the Website by the indication of the last amendment date at the top of these Terms and will be effective immediately. If you disagree with any non-clerical and/or substantive amendment to these Terms, then 1. Your sole remedy as a traveler, or any other user other than a member, is to discontinue your use of the Website.

2. your sole remedy as a member is to withhold your consent to the applicability of the proposed amendment to your use of the Website, in which case your use of the Website will continue to be governed by the terms and conditions that were applicable to your use of the Website during the then current term of your subscription as the same were in effect immediately prior to the proposed amendment and you agree that you are responsible for keeping a copy of such terms.When members renew subscriptions, the terms in effect at the time of renewal will govern, provided that such terms may change as described above.

We also reserve the right, in our sole discretion and from time to time, to offer programs, products or services with unique terms and conditions that are separate from and may supersede or supplement in certain respects these Terms. In such cases, your use of the Website with respect to such special program is governed by the terms and conditions of such l program, product or service.Subscription rates are set at the time of a user or member’s subscription or renewal, as applicable. Such rates are subject to change without notice or approval.The rates in effect at the time of the member’s next subscription renewal, new listing or a member’s upgrade or any other additional or new order of any product or service will govern for such renewal or other order.The types of products and services (including the features, terms and operation thereof) offered at the time of a member’s subscription are subject to change without notice or approval.We further reserve the right to offer additional products, services or features for purchase at any time.See also the section below relating to auto renewal of subscriptions.


We do not separately file the Terms entered into by each user of the Website. Please make a copy of these Terms for your records by printing and/or saving a downloaded copy of the Terms on your personal computer.


We may immediately terminate any user’s access to or use of the Website due to such user’s breach of these Terms or any other unauthorized use of the Website. However, we do not guarantee that we will take action against all breaches of these Terms. Our failure to take immediate action with respect to a breach by you or others does not waive our right to act with respect to such breach or any other breach. Any action or inaction by us in response to any breach of these Terms does not limit our rights with respect to actions we may take in response to any other similar or different type of breach.


These Terms constitute the entire agreement between us and you with respect to the matters set forth herein, and supersede any prior agreement between you and us with respect to your use of the Website.Headings in these Terms are for reference only and do not limit the scope or extent of such section. If any portion of these Terms is found to be invalid or unenforceable by any court of competent jurisdiction, the other provisions of these Terms shall remain in full force and effect.Further, any provision of these Terms held invalid or unenforceable only in part or degree will remain in full force and effect to the extent not held invalid or unenforceable.


We may assign these Terms in our sole discretion. Users must obtain our prior written consent to assign these Terms, which may be granted or withheld by us in our sole discretion.


In addition to being bound by the Terms set forth above, members who purchase subscriptions to advertise a property on the Website are also bound by the following terms, which are in addition to any other terms agreed to in connection with purchasing or renewing a subscription.


Our services may only be used by members who can form legally binding contracts under applicable law. If you are registering as a business entity, you represent that you have the authority to bind the entity to these Terms. Each member represents and covenants that all information submitted to us and to the Website during such member’s registration with the Website shall be true and correct. Each member further agrees to promptly provide notice to the Website by contacting us as provided above under "General - Contact Us "regarding any updates to any such contact information previously submitted by such member to the Website. Each member agrees to promptly provide such proof of personal identification, proof of ownership of the property listed on the Website, and proof of authority to list the property as we may request.Each member further represents and covenants that:

1. It owns and/or has all necessary rights and authority to offer for rent and to rent the property listed by such member.

2. It will not wrongfully withhold a rental deposit in breach of the underlying rental agreement.

3. That it will accurately describe the subject rental property and will not fail to disclose a material defect in, or material information about, a rental property.

4. That it will not wrongfully deny access to the listed property.

5. That it will not fail to provide a refund when due in accordance with the underlying rental agreement. Upon our request, each member agrees to promptly provide to us such proof of personal identification, proof that the condition, location, or amenities associated with the property are accurately described in the listing, proof of ownership of the property listed on the Website, and/or proof of authority to list the property as we may request.


All content and copy edits submitted by members are subject to review and approval by us in our sole discretion.We reserve the right to refuse to publish any content that we determine, in our sole discretion, do not meet these Terms or is otherwise unacceptable to us.However, we assume no duty to review content and we shall not have any liability for any loss or damage resulting from the design or positioning of the copy, properties, content and/or photographs or any change made to any content, photograph or copy submitted by any member. All content must meet these Terms and our Content Guidelines. We reserve the right to edit content submitted to the Website in a non-substantive manner solely to cause the content to comply with our content guidelines or formatting requirements. Members are responsible for reviewing and ensuring that any content displayed on the Website appears as the member intended.


All printed (paper based) photographs submitted by a member will be discarded after we have scanned the same into our electronic database. We have no responsibility to return such photographs to you. We will use reasonable efforts to reproduce faithfully any photograph submitted, but we are not responsible for any loss or damage or harm otherwise resulting from any defect in this regard. Photographs should depict the holiday rental as the main subject of the photograph and may not include children or adults if you do not have their legal consent or any information that would violate the privacy rights, intellectual property rights or any other rights of a third party. Photographs must meet our Content Guidelines. We reserve the right not to display or to remove any photographs that we determine, in our sole discretion, do not meet these Terms or are otherwise unacceptable to us. By submitting a photograph either electronically through the Website or by mailing a paper photograph to our offices, the member represents and warrants that:

1. i. It holds all intellectual property rights with respect to each submitted photograph.

ii. It has secured from the copyright holder all rights necessary for the photograph to be used in an online advertisement.

2. That any people in the photograph have given permission for their likeness to be displayed in an online advertisement on the Website.

3. That the photograph accurately and fairly represents the subject of the photograph and has not been altered in any manner that would mislead a viewer of that photograph.

4. That it will indemnify and hold harmless the Website and any member of the Stayon Holidays Company from any cause of action arising from any misrepresentation with respect to any and all photographs so submitted.

It is the member’s responsibility to obtain reproduction permission for all photographic and other material used in its advertisements.The member warrants that it is the owner of the copyright in such material or is authorized by the owner thereof to grant to us the rights therein contained and agrees to provide any proof of such rights to us that we may request.Further, each member agrees that we may reproduce in whole or in part any photographic material supplied by such member in the promotion of either such member’s property or the promotion of the Website.


There are limited ways in which you may use our trademarks or logos without specific prior written authorization. The following are general guidelines:

It is usually permissible for you to refer to Stayon Holidays or the name of one of our affiliate websites on which you list your property in a descriptive manner in your listing on the Website or in other permissible communications.For example, you might say "Check out my holiday rental on Stayon Holidays," or "I list properties on Stayon Holidays." However, you may not refer to Stayon Holidays or any of our affiliates in any way that might lead someone to believe that your company or website is sponsored by, affiliated with, or endorsed by Stayon Holidays or one of our affiliates. For example, you may not say “Stayon Holidays sponsors my holiday rental," or describe your property as “Stayon Holidays best holiday rental." You may not use the Stayon Holidays name or one of our affiliates’ names on any other website that lists holiday rentals without our prior written authorization.The Stayon Holidays name and logo and those of the Stayon Holidays Company and our affiliates are registered trademarks in the country and other jurisdictions around the world. We generally do not permit the use of our names and logos, other than as described above or with our prior written authorization. If you want permission to use our name and/or logo in any other manner, including, without limitation, on any website, business card, signage, t-shirts, etc., or if you have other questions, you may email us at


We reserve the right to refuse hypertext links to, or addresses of, other web websites from members' pages, and to remove links or web addresses without notice at our sole discretion. Further, we reserve the right to charge for hypertext links at any time.


Each advertisement must relate to an individual and uniquely identified property, unless:

i. You are a property manager who has signed up for one of our packages for members who are property managers.

ii. You otherwise purchased a subscription package that expressly allows for substitution of properties.

 This means that:  This means that:

1. The property in an advertisement may not be substituted for another property without our consent. We may approve a request if the property that was listed was sold or the contractwith the owner was cancelled and the member provides sufficient proof thereof and completes any additional request forms we may request.The term of the subscription for any substituted property shall be the same as the term of the originally listed property (i.e., the term will not be extended past the original term). If a member submits changes to an existing listing that, if approved, would substantially alter the listing to make it that of another property, then we have the right to terminate the listing and may choose, in our sole discretion, to retain any fees associated with the term of the previously existing listing as compensation for the violation of this condition.

2. The listing specifically cannot be a mere example of properties in a given area. Only one property can appear on each advertisement, unless it is a property with multiple rental units on the same website and additional advertising units are purchased. We reserve the right to amend the copy or remove any advertisement when more than one property is described in such advertisement, and may choose, in our sole discretion to retain any fees associated with the initial term of such non-conforming listing as compensation for the violation of this condition.

3. Members who manage twenty or more properties should contact St Stayon Holidays for Property Managers at 020 7193 6608 to discuss the packages that may best suit their needs. All other subscription listing packages require one subscription per listing (one subscription per property). Contact Stayon Holidays for Property Managers for additional information.


Payments between members and travelers: We are not a party to any payment transaction between members and travelers.No member may request any traveler to mail cash, or utilize any instant-cash wire transfer service such as Western Union or Money Gram in payment for all or part of a property rental transaction. Any violation of this term or any other unacceptable payment methods that may be posted on the Website may result in the immediate removal of the non-conforming listing from the Website without notice to the member and without refund. From time to time, we may become aware of users attempting to conduct a transaction that would involve an unauthorized payment method or a fraudulent payment method. Ideally, we hope to be able to assist users in avoiding such transactions, but we assume no liability or responsibility to do so or to inform users of any such actual or suspected activity. Payments for subscriptions: Payment for subscription listings must be made to us in U.S. Dollars paid either by major credit or debit card, or a check drawn on a U.S. bank.

Automatic Renewal: As applicable, for any subscription paid for by credit card, such subscription shall automatically renew at the expiration of the then-current term for an additional term of the same duration (as the previous term) and at the then-current non-promotional subscription rate. If such subscription was purchased by check or another form of payment other than by credit card (if such other payment form was permitted), such subscription shall not be automatically renewed. Automatic renewal applies to all subscriptions purchased by credit card on or after the applicable date set forth above and all subscriptions in force as of such date if we contact the member to obtain the credit card information in order to facilitate automatic renewal.

This automatic renewal feature allows your service to remain uninterrupted at the expiration of your then-current term. If you wish to turn off auto-renewal, you must log on to your account and manually turn off auto-renewal in your owner dashboard at any time prior to expiration of the then-current term.Upon any such turning off auto-renewal, your subscription will remain active through the expiration of your then-current subscription term; however your subscription will not be automatically renewed upon the expiration of your then current term. If your subscription does not auto-renew or expires at the end of your then current subscription term and you desire to renew your subscription, you will be required to pay the then-current non-promotional subscription rate to renew your subscription or to activate a new subscription. If you do not turn off auto-renewal and you continue to use our subscription service, you re-affirm and authorize us to charge your credit card at the end of each subscription term for an additional term of the same duration as the initial term and at the then-current non-promotional subscription rate for the same product or service.

If the product or service that you last purchased has changed in any way or is no longer offered, you agree and authorize us to charge your credit card at the renewal of your subscription term for a product or service that is the most similar, as determined by us, to the product or service that you previously purchased, even if the price of such product or service is not the same of the prior product or service that you purchased. You agree to be responsible for any such charges, and we reserve the right to obtain payment directly from you if necessary.


Subscription Term: All listings are sold to run the full term that is chosen by the member. The term starts on the date that the member submits the full or initial (as applicable) payment and expires on the last date of the term chosen by the member.For example, for an annual subscription term, if the member submits payment for the subscription on July 1st, the subscription would expire on June 30 of the following year.Our Right to Terminate a Listing: If, in our sole discretion, any member submits unsuitable material to our Website or into our database misuses the Website or our online system or is in material breach of these Terms, we reserve the right to terminate such member’s subscription(s) immediately without refund.

In addition, if we become aware of or receive a complaint or a series of complaints from any user or other third party regarding a member’s listing or rental practices that, in our sole discretion, warrants the immediate removal of such member’s listing from the Website (for example, and without limitation, if a member double-books a property for multiple travelers on the same date, or engages in any practice that, in our sole discretion, would be considered unfair or improper within the holiday rental industry, or if we receive a complaint that any listing’s content infringes on the rights of a third party), then we may immediately terminate such member’s subscription(s) without notice to the member and without refund.We assume no duty to investigate complaints. Finally, if any member is abusive or offensive to any employee or representative of the Stayon Holidays Company, we reserve the right to terminate such member’s subscription(s) immediately without refund. Finally, if any member is in breach of these Terms or its obligations to us then we may terminate such member’s subscription(s) immediately without notice to the member and without refund.Transfer of Listing: No listing may be transferred to another party. In the event of a property sale, Win Stayon Holidays will provide guidance to both seller and buyer regarding options for creating a new listing.

Thank you all!!